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What to do when someone dies

When someone dies there are many decisions and arrangements to be made. Unfortunately, these decisions and arrangements have to be made at a time of personal distress. Some of the matters can be dealt with by a close relative or friend; others will need to be dealt with by the executors appointed in the Will.

In any case, it is very useful to put together a list of personal details for the deceased person including:

  • National Insurance number
  • NHS number
  • Date and place of birth
  • Date of marriage or civil partnership
  • Child Benefit number
  • Tax reference number

This will make the task of completing forms and documents much easier.


What to do in the first five days

  • Register the death at the local registry office
  • Notify the deceased's GP
  • Find the Will and contact the executor so that they can begin the process of obtaining probate
  • Arrange the funeral
  • Notify the local Department for Work and Pensions office

Other people to contact later on

  • Friends and relatives
  • Banks / Building Societies
  • Insurance Companies
  • Pension service or private pension
  • Mortgage provider or landlord
  • Loan companies
  • Credit card provider
  • Subscriptions
  • Utilities
  • Employer
  • Dentist
  • Optician
  • Local authority
  • DVLA
  • Passport office
  • Home care help
  • Royal mail if post needs redirecting
  • Clubs / unions / associations
  • Church or place of worship
  • Social groups
  • Creditors - anyone to whom the deceased owed money
  • Debtors - anyone who owed the deceased money
  • Local newspaper - you may wish to place an obituary notice

Financial help

It may be possible to claim certain benefits and one-off payments if you were dependent on the deceased. To find out whether you qualify you will need to contact your nearest benefits agency.


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